December 8, 2022

Accenture ’s subsidiary Accenture Federal Services (AFS) has secured a contract from the US Military Intelligence and Security Command (INSCOM) for ServiceNow deployment.

As part of the five-year contract, the ServiceNow platform will be used to update INSCOM’s Enterprise Service Management (ESM) capabilities.

ServiceNow, a cloud-based platform, enables enterprises to automate their IT workflows by keeping people, functions and systems connected.

AFS managing director and National Security Portfolio Services Intel Client Account lead Erik Raynes said: “Accenture Federal Services is thrilled to aid INSCOM’s ongoing drive in order to digital.

“This award reflects our leading capabilities plus trusted partnership with ServiceNow. We look forward to playing a key role in enhancing the quality and speed of the particular support INSCOM provides to its workforce and supported commands around the world. ”

The platform will combine INSCOM’s service management functions across security domains and improve customer support and other capabilities.

The application will assistance the INSCOM Digital Transformation Support Solutions (IDTS2) agreement, which was awarded in collaboration with Carahsoft under the Department of Defense Enterprise Software Initiative (ESI) blanket purchase agreement.

AFS managing movie director and National Security Profile Strategy and Engagement lead Mary Legere said: “As a former US Army senior intelligence officer, I understand that digital transformation plays the mission-critical role in supporting the Army’s complex, multi-disciplinary operations throughout the globe.

“Accenture Federal government Services offers deep expertise in ServiceNow integrations, plus we anticipate supporting INSCOM on this deployment. ”

Headquartered within Virginia, AFS caters to the needs of clients in defence, national security, public safety, civilian and military health organisations.

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